Frequently Asked Question

FAQ's
Shopping Questions

Frequently Asked Questions

To place an order, browse the products, add your desired items to the cart, and proceed to checkout. Fill in your shipping details, choose a payment method, and complete the order. It's that easy!

Yes, we offer Cash on Delivery for select pin codes. You’ll see the COD option at checkout if it’s available for your location.

Yes, you can cancel or modify your order within 30 minutes of placing it. Visit your account > Orders and follow the steps. Once the order is shipped, cancellation is not possible.

Absolutely. We use advanced SSL encryption and secure payment gateways to keep your personal and financial information safe at all times.

Shipping & Delivery

Delivery & Returns

Standard delivery takes 3–7 business days depending on your location. Express delivery options are available at checkout for faster service.

Once your order is shipped, you will receive an email and SMS with the tracking number and link. You can also track it from your account dashboard.

We offer a 7-day return window on most products. Items must be unused, with original tags and packaging. Visit our Return Policy page for detailed guidelines.

Shipping is free for orders above ₹499. For orders below that amount, a nominal delivery fee is charged based on your location.

FAQ's
FAQ's
Account & Payment

Help with Account

Click on "Forgot Password" on the login page and follow the instructions. You’ll receive a reset link via email or SMS.

We accept all major credit/debit cards, UPI, Net Banking, Wallets (Paytm, PhonePe, etc.), and Cash on Delivery (COD) for eligible orders.

Yes! You can add and manage multiple shipping addresses in your account settings. It makes future checkouts much faster.

You can reach us via live chat, email at support@digitalmarkethub360.com, or call our helpline available Mon–Sat, 10 AM to 7 PM IST.